Return Request

To better assist you, complete the following form so we can review your return request.
Please consider the following points to ensure item(s) are within Brandster's Return Policy.

Top Points To Consider:

  • You have 30 DAYS from date of delivery to request a return authorization.
  • Product(s) that have been unboxed/opened, removed from pallet, used, assembled, modified, or covered under manufacturer’s warranty are not eligible for return.
  • Special ordered product(s) are not eligible for return.
  • ANY and ALL SHIPPING COSTS associated with the product will be the customer's responsibility and deducted from the refund or credit. Manufacturer/distributor restocking fees may apply.
  • If items(s) arrive damaged, a Warranty Request will be submitted with the manufacturer or distributor if applicable.
  • The return request process can take up to 10-15 business days to complete.

Please review Brandster's full Return Policy before proceeding with your request.